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You may return all unused items purchased at banktubesdirect.com within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason, the outgoing and the return shipping costs will be subtracted from your refund. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item.
Ship authorized returns to the following address:

Leavelle Carriers, Inc./Bank Tubes Direct.com
487 Osborne Street
Vista, CA 92084
For questions regarding our return policy please
contact us or call 1-800-599-6802.
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